During your time as a student the university will make decisions on your progress and performance in examinations and coursework and on your eligibility for the award of the qualification for which you are studying. If you think that such a decision is wrong or is based on incorrect or partial information, you may have the right to appeal against the decision.
Please be aware that each University has their own regulations and procedures for making an Academic Appeal and these should be followed closely at all times:
Canterbury Christ Church University
We would recommend that students seek advice before they appeal so that we can run through the regulations with you, make sure that you are eligible to appeal, and that you are aware of how to make a valid appeal.

Sometimes students’ coursework or exam performance is impaired because of a significant illness, personal problem or traumatic event, such as a bereavement. If something happens which adversely affects your ability to study and you are concerned that your coursework or exam performance will suffer as a result, you can apply for a concession/extenuating circumstance. Your department may grant extra time to submit an essay or other coursework. It is important, where possible, to apply for a concession/extenuating circumstance before rather than after the coursework deadline or the exam and to provide evidence to support your application.
Procedures and forms for a concessions application are normally found via your School, Department, or Faculty. It is especially important to make sure that you are aware of the regulations for your university:
Canterbury Christ Church University
If you have any questions regarding making a concessions application then please feel free to contact one of our advisers for support.

Plagiarism is becoming more and more of an issue due to the widespread use of the Internet. Although it may at times seem to be the easy option, the penalties that you will receive if caught are severe and may result in you failing your course.
If you include in your work any material which is not your own original work or ideas, you must clearly cite the source of such material in the manner required by your department. There are numerous different systems of citation, so check which one you are supposed to use and make sure that you understand it.
As well as ensuring that you do not try to pass off another person’s work as your own, neither must you re-use work which you have previously submitted at university or anywhere else, without acknowledging the fact.
It is very important to be aware of the university regulations regarding plagiarism/academic discipline if you are accused of this type of offence:
Canterbury Christ Church University
If you are accused of plagiarism or are the subject of any academic discipline offence then we would recommend that you seek advice from us as soon as possible.

If you are unhappy with the way you have been treated or are unhappy with a certain university procedure or policy then you can make a written formal complaint to them.
It is always advisable to initially try to have your complaint dealt with informally first as we all make mistakes and many times this will resolve your issue.
However if this does not work then you should carefully follow the university procedures to make a formal complaint:

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